Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brooke Mays

Argyle

Summary

Dynamic and dedicated professional with extensive experience in customer service at Corralito Steak House. Proven ability in table management and conflict resolution, ensuring a seamless dining experience. Skilled in order taking and team collaboration, consistently enhancing guest satisfaction and operational efficiency. Passionate about creating welcoming environments and exceeding customer expectations.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Corralito Steak House
Lubbock
01.2025 - 05.2025
  • Welcoming in guests and taking them to their assigned tables.
  • Managing the restaurants tables.
  • Assigning tables to servers.
  • Helped keep entryway and front line clean, organized and fully stocked with inventory.
  • Take to-go orders and bringing their meals out front to them.

Swim Instructor

SafeSplash Swim School
Flower Mound
01.2024 - 03.2025
  • Taught babies, toddlers, and children how to swim depending on their levels.
  • Managed scheduling of swim lessons and pool usage to maximize efficiency and accommodate diverse needs.
  • Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.

Resturant Hostess

Mi Cocina
Argyle
04.2024 - 08.2024
  • Welcoming in guests and taking them to their assigned tables.
  • Managing the restaurants tables.
  • Assigning tables to servers.
  • Helped keep entryway and front line clean, organized and fully stocked with inventory.
  • Take to-go orders and bringing their meals out front to them.

Cashier

Chick-fil-A
Argyle
09.2023 - 01.2024
  • Maintained knowledge of store layout to better assist customers with product location.
  • Performed general cleaning duties such as sweeping floors, dusting shelves.
  • Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
  • Delivered food and drinks to tables efficiently, maintaining optimal food temperature and presentation.
  • Provided customer service by taking orders from customers at the counter or over the phone.

Education

High School Diploma -

Texas Tech University
Lubbock, TX
05-2028

Skills

  • Customer service
  • Table management
  • Order taking
  • Conflict resolution
  • Time management
  • Team collaboration

Affiliations

I am a proud member of Alpha Xi Delta at Texas Tech University which helps me with interacting with new friends and potential companions that could be beneficial to the future.

Timeline

Restaurant Hostess

Corralito Steak House
01.2025 - 05.2025

Resturant Hostess

Mi Cocina
04.2024 - 08.2024

Swim Instructor

SafeSplash Swim School
01.2024 - 03.2025

Cashier

Chick-fil-A
09.2023 - 01.2024

High School Diploma -

Texas Tech University