Brooke Motter
La Moille
Summary
Dedicated server with a strong work ethic and a track record of delivering exceptional dining experiences. Skilled in task prioritization and team collaboration, ensuring guest satisfaction and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Riverfront Bar & Grill
Peru, IL
09.2023 - Current
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Processed orders efficiently using POS system, ensuring accuracy in billing and inventory management.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery for optimal dining experiences.
- Trained new servers on menu knowledge, service protocols, and customer interaction techniques.
- Assisted in maintaining cleanliness and organization of dining area, contributing to overall ambiance and hygiene standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed table assignments and prioritized tasks during peak hours to maintain smooth operations.
Supply Specialist Technician
182nd Airlift Wing
Peoria, IL
11.2021 - 07.2023
- Coordinated supply chain logistics to optimize distribution efficiency and reduce delays.
- Collaborated with cross-functional teams to align supply strategies with operational goals.
- Achieved compliance with audit performance requirements.
- Trained staff on acquisition, accounting and lifecycle management for organization.
- Provided training for acquisition, government accounting, lifecycle management and property disposal for new employees and government receiving agents.
- Led training sessions on materiel management supplies acquisition, accounting and life-cycle management.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Processed required paperwork to expedite handling of shipped and received goods.
Clerk/Grocery Stocker
HyVee Foods
Peru, IL
06.2018 - 03.2021
- Managed inventory levels, ensuring product availability and reducing stock discrepancies.
- Assisted customers with inquiries, enhancing service quality and promoting customer satisfaction.
- Processed transactions accurately, maintaining cash register integrity and minimizing errors.
- Coordinated product displays, optimizing store layout for improved customer navigation and sales.
- Trained new staff on operational procedures, fostering a collaborative work environment and efficiency.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
La Moille High School
La MoilleAssociate of Applied Science in Logistics -
Community College of The Air Force
Montgomery, ALSkills
- Strong work ethic
- Professional appearance
- Customer service
- Service prioritization
- Team collaboration
- Quality control
- Tableside etiquette
- Task prioritization
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Timeline
Server
Riverfront Bar & Grill
09.2023 - Current
Supply Specialist Technician
182nd Airlift Wing
11.2021 - 07.2023
Clerk/Grocery Stocker
HyVee Foods
06.2018 - 03.2021
High School Diploma -
La Moille High School
Associate of Applied Science in Logistics -
Community College of The Air Force