Brooke Munoz
Manteno,IL
Summary
Energetic and compassionate individual with strong passion for helping patients achieve their physical health goals. Offering solid foundation in physical therapy principles and keen interest in patient rehabilitation. Brings understanding of human anatomy and physiology, along with skills in therapeutic exercise and patient care. Ready to use and develop these skills in a Physical Therapy Aide role.
Overview
2
2
years of professional experience
Work History
Server
Bullpen Luxury Bar And Grill
Schererville, IN
06.2024 - 01.2025
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Handled cash transactions accurately and processed credit card payments seamlessly.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Restaurant Hostess
Bullpen Luxury Bar And Grill
Schererville, IN
06.2023 - 01.2025
- Greeted and seated guests, ensuring a welcoming atmosphere and smooth guest flow.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Collaborated with servers and kitchen staff to ensure timely service and enhance guest experience.
- Addressed guest inquiries and concerns promptly, maintaining high customer satisfaction levels.
- Assisted in training new hostesses on front-of-house procedures and customer service standards.
- Monitored dining area for cleanliness, reporting maintenance issues to maintain operational efficiency.
- Developed rapport with regular customers, enhancing personalized service and repeat visits.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Zandstra Farms Horticulturist
Zandstras Farm
Highland, IN
03.2023 - 07.2024
- Implemented sustainable farming practices, improving soil health and reducing chemical usage.
- Conducted regular plant health assessments, ensuring timely treatments for pests and diseases.
- Cultivated diverse plant species, enhancing farm biodiversity and resilience.
- Inspected gardens to identify insect or disease problems and weed control needs.
- Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
Education
High School Diploma -
Highland Highschool
Highland, IN06-2024
Bachelor of Science - Kinesiology
Purdue University
West Lafayette, IN05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Functional mobility training
- Exercise Testing
- Excellent communication
- Interpersonal skills
- Team collaboration
- Gait analysis
- Confidential information
- Adaptive equipment use
- Treatment implementation
- Strength training
Timeline
Server
Bullpen Luxury Bar And Grill
06.2024 - 01.2025
Restaurant Hostess
Bullpen Luxury Bar And Grill
06.2023 - 01.2025
Zandstra Farms Horticulturist
Zandstras Farm
03.2023 - 07.2024
High School Diploma -
Highland Highschool
Bachelor of Science - Kinesiology
Purdue University