Brooke Naylor
River Falls,WI
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction. Highly experienced in food service with a track record of excellent people skills and friendly attitude.
Overview
4
4
years of professional experience
Work History
Server
Pribnow’s Maple Inn
11.2021 - 08.2025
- Banquet server- Lead server and coordinator of large groups during special events and banquets. Organize and execute custom menus and buffets for private parties
- Delivered exceptional customer service, ensuring guest satisfaction and timely order fulfillment.
- Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Trained new team members on menu knowledge and service protocols to maintain high standards.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Developed strong relationships with regular customers, fostering loyalty and community engagement.
Cleaning Lady
Angie's Home Cleaning Service's LLC
06.2021 - 11.2021
- Assist with cleaning houses and personal residences
- Collaborated with clients to understand specific cleaning needs and preferences.
- Revitalized living spaces with thorough dusting, vacuuming, mopping, and polishing tasks.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services.
Education
Bachelor of Science - Animal Science
University of Wisconsin River-Falls
River Falls, WI05-2029
High School Diploma -
Oconomowoc High School
Oconomowoc, WI06-2025
Skills
- Customer service
- Event planning
- Team leadership
- Food preparation
- Cleaning procedures
- Customer engagement
- Team collaboration
- Hospitality service expertise
- Verbal and written communication
- Working effectively in fast paced environments
- Guest relations
- Serving expertise
Timeline
Server
Pribnow’s Maple Inn
11.2021 - 08.2025
Cleaning Lady
Angie's Home Cleaning Service's LLC
06.2021 - 11.2021
Bachelor of Science - Animal Science
University of Wisconsin River-Falls
High School Diploma -
Oconomowoc High School