Brooke Nelson
6802 UTSA Blvd, Apt 9102, San Antonio,Texas
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level management position. Ready to help teams achieve company goals.
Overview
4
4
years of professional experience
Work History
Cashier
Long John Silvers A&W
09.2023 - Current
- Worked closely with shift managers to solve problems and handle customer concerns.
- Provided backup support for coworkers when needed, showcasing versatility within the workplace.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cafe Owner/Manager
BizCafe Simulation
09.2020 - 12.2020
- Collaborated with other team members; formulated development strategies with group of 5 and increased revenue by 23%.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Education
Bachelor of Science - Business Management
University of Texas At San Antonio
San Antonio, TX05.2024
Skills
- Customer Service
- Staff Training/Mentoring
- Written and Verbal Communication
- Interpersonal Communication
- Conflict Resolution
- Reliability and Punctuality
- Professionalism and Courtesy
- Work Ethic and Integrity
- Problem-Solving
- Adaptability and Flexibility
Languages
English
Native or Bilingual
Korean
Limited Working
Spanish
Elementary
Timeline
Cashier
Long John Silvers A&W
09.2023 - Current
Cafe Owner/Manager
BizCafe Simulation
09.2020 - 12.2020
Bachelor of Science - Business Management
University of Texas At San Antonio
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