Brooke Personius
Hamburg
Summary
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Coyote Cafe
05.2024 - 08.2024
- Greeting, seating, and making chips and salsa for customers, bussing tables, food running, to-go orders on the phone and online, catering orders, restocking, mopping, sweeping, toilet scrubbing, wiping down tables, making chip bags, memorizing menu, serving drinks, working on the food truck, served twice
Hostess, Busser and Salad Maker
Hoak's on the Lake Restaurant
06.2023 - Current
- Setting tables, taking online orders, seating and waitlisting people, making salads, serving food, bussing tables, cleaning and sanitizing
Volunteer
St. Luke's Mission of Mercy
06.2021 - Current
- Packing food, hanging clothes, sorting books, carrying bags of food to cars, making/packing dinners and lunches, restocking, cleaning, scrubbing and sweeping the work room, preparing lunches for the next day
Education
Bachelor of Arts - Honors Program
University of Tampa
05-2028
Buffalo Academy of the Sacred Heart -
Buffalo Academy of the Sacred Heart
Buffalo, New York05.2024
Skills
- Customer service
- Writing and analysis
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Social Media Strategy
- Fast learner
Accomplishments
- Second Team All Catholic, 03/01/24, Grade
- Dobson All Tournament Team, 12/01/21, 12/31/22, Dobson All Tournament Team in 2021 and 2022
Skills Academic Achievement
- The Clare Service Award, 04/01/24, advanced
- The St. Lawrence University Book Award, 06/01/23, advanced
- Honor Roll with Distinction, 09/01/22, advanced, Honor roll every quarter since freshman year.
Certification
CPR
Timeline
Hostess
Coyote Cafe
05.2024 - 08.2024
Hostess, Busser and Salad Maker
Hoak's on the Lake Restaurant
06.2023 - Current
Volunteer
St. Luke's Mission of Mercy
06.2021 - Current
Buffalo Academy of the Sacred Heart -
Buffalo Academy of the Sacred Heart
Bachelor of Arts - Honors Program
University of Tampa
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