Summary
Overview
Work History
Education
Timeline
Generic

Brooke Pierce

Metairie,LA

Summary

I am an organized and multi-tasked worker. I am a quick learner and take my career seriously which is reflected in the meticulous responsibility and efficiency I exercise in my tasks. I focus on teamwork and improving patient satisfaction and excel in the duties required by my position. I make sure to put in an honest day's work and extremely goal oriented.

Overview

16
16
years of professional experience
2001
2001
years of post-secondary education

Work History

Guest Service Concierge

NOLA Hospitality
New Orleans, Louisiana
02.2012 - 12.2019

Assist guests at hotel with concierge services Take messages, arrange and give advice on transportation, business services, and entertainment.

Sales Representative

Parks Health and Fitness
New Orleans, Louisiana
02.2012 - 12.2019

Motivating members and guests to generate a healthy lifestyle.

Sales Representative

Planet Fitness
Metairie, Louisiana
08.2015 - 01.2016
  • Greet all members, lead a tour of the facility for potential members, sharing club promotions and special events, taking phone calls, booking appointments for all members, and sustaining a positive attitude at all times with members and co-workers. Other responsibilities included selling memberships, and participating in a community outreach, and motivating members and guests to generate a healthy lifestyle.

CPHT II

Campos/Omnicare
Hanahan, LA
01.2010 - 04.2012

Maintained updated knowledge through continuing education and advanced training. Prioritized and organized tasks to efficiently accomplish service for patients in assisted living and nursing homes. Worked with nurses and insurance companies to handle prior authorizations and insurance rejects to provide effective healthcare services. Entered doctor’s orders in the queue for the pharmacist to check with professional mentorship program. Recognized by management for providing exceptional quality care for patients while educating each other.

CPHT I

East Jefferson Hospital
Metairie, LA
05.2009 - 11.2009

Filled Pyxis machine with medications that were needed while following JCAHO standards. Worked in the IV room preparing basic sterile medication for intravenous administration, requiring strict technique within a laminar flow hood and specialized equipment.

CPHT II

Ocshner Main Campus
New Orleans, Louisiana
01.2007 - 11.2008

Dispensed and prepared medications for patients. Provided strict national regulations, including HIPAA, JCAHO and DEA guidelines. Maintained accurate electronic health information using Siemens pharmacy software. Filled the pyxis and omnicell machines efficiently for the nurses to provide accurate patient healthcare services while finding missing medications to credit the patients healthcare insurance. Trained the P4 pharmacy students with necessary education under pharmacist’s supervision. Restocked code cart machines meticulously while delivering STAT medications. Attended business and pharmacy technician (continuing) education classes required. Stocked the new anesthesia department efficiently while following strict sterilization guidelines. Provided professional telephone etiquette assisting doctors and nurses while educating eachother under pharmacist’s supervision. Maintained open dialogue with pharmacist to provide the most appropriate and accurate healthcare services. Requested/documented inventory bulk saline/dextrose bags and influenza vaccines to provide cost effective healthcare.

CPhT I

Northshore Regional
Slidell, Louisiana
08.2006 - 06.2007

Dispensed and restocked medications needed for efficient patient care. Pre-packed medications following JCAHO guidelines while learning FDA standards. Restocked code cart machines in a timely manner. Provided and documented inventory for pharmacy medications every 6 months to avoid overstocking or understocking medication.

CPhT I

Memorial Medical Center
New Orleans, Louisiana
08.2003 - 08.2005

Dispensed, restocked, credited, and hand delivered STAT and cost effective medications requiring signatures to the nursing units to avoid missing medications under pharmacist’s supervision. Followed JCAHO guidelines and procedures under pharmacist’s supervision/mentorship. Restocked and inventoried code cart machines for the entire hospital. Attended continuing education classes with pharmacy department and pharmacy students. Provided and documented inventory every 6 months.

Education

Mount Carmel Academy
New Orleans, LA

Associate of Science - Nursing

LSU
Baton Rouge, LA
08.2000 - 12.2000

Timeline

Sales Representative

Planet Fitness
08.2015 - 01.2016

Guest Service Concierge

NOLA Hospitality
02.2012 - 12.2019

Sales Representative

Parks Health and Fitness
02.2012 - 12.2019

CPHT II

Campos/Omnicare
01.2010 - 04.2012

CPHT I

East Jefferson Hospital
05.2009 - 11.2009

CPHT II

Ocshner Main Campus
01.2007 - 11.2008

CPhT I

Northshore Regional
08.2006 - 06.2007

CPhT I

Memorial Medical Center
08.2003 - 08.2005

Associate of Science - Nursing

LSU
08.2000 - 12.2000

Mount Carmel Academy
Brooke Pierce