Brooke Sorboro
Apex,NC
Summary
Driven professional with a proven track record at Clean Eatz Cafe and Skippers Seafood, excelling in customer service and cash register operation. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and empathy. Skilled in conflict resolution and fostering relationships, significantly contributing to business growth and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Clean Eatz Cafe
05.2024 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Chasier/Manager's Assistant
Skippers Seafood
04.2021 - 08.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Education
High School Diploma -
Apex Friendship High School
Apex, NC06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Cash Register Operation
- Written and verbal communication
- Patience and Empathy
Timeline
Cashier
Clean Eatz Cafe
05.2024 - 08.2024
Chasier/Manager's Assistant
Skippers Seafood
04.2021 - 08.2024
High School Diploma -
Apex Friendship High School
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