Brooke Stewart
Medina,NY
Summary
Dynamic, customer-focused professional with a strong background at Marks Pizzeria, excelling in call handling and client service. Proven track record of enhancing customer satisfaction through effective communication and genuine empathy. Expertise in data entry contributes to streamlined operations and fosters a welcoming environment. Dedicated to continuous improvement and collaborative teamwork, consistently striving to exceed expectations and deliver exceptional service.
Overview
2
2
years of professional experience
Work History
Phone Operator
Marks Pizzeria
Medina, NY
07.2024 - Current
- Ensured efficient management of incoming calls with a focus on service quality.
- Captured customer feedback to drive ongoing improvements.
- Managed point of sale systems efficiently.
Front End Associate
Tops Friendly Markets
07.2023 - 07.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of floor to ensure safe, appealing environment.
- Operated point-of-sale system for transactions, ensuring accurate and efficient processing.
- Collaborated with team members to restock merchandise and maintain inventory levels.
Education
Medina High School
Medina, NYSkills
- Data entry
- Clear communication
- Computer skills
- Professional communication
- Attention to detail
- Critical thinking
- Team collaboration
- Active listening
- Teamwork
- Problem-solving abilities
- Organizational skills
- Adaptability and flexibility
- Task prioritization
Additional Information
Computer savvy with editing and information.
Timeline
Phone Operator
Marks Pizzeria
07.2024 - Current
Front End Associate
Tops Friendly Markets
07.2023 - 07.2024
Medina High School