EXAVEL BACA MORENO
Henderson
Summary
Dedicated professional with a versatile background in customer service and general operations. Known for strong attention to detail, adaptability, and teamwork. Committed to enhancing patient experiences and optimizing clinic resources.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Phone Operator
Nevada Comprehensive Pain Center
Henderson, NV
06.2026 - Current
- Managed inbound calls, providing accurate information to patients regarding appointments and services.
- Scheduled patient appointments efficiently, optimizing staff availability and clinic resources.
- Assisted in resolving patient inquiries, ensuring a high level of customer satisfaction.
- Maintained up-to-date patient records in electronic health record systems for seamless communication.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
ARMY
Army
Henderson, NV
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
General Operator
Unimacts
Henderson, NV
07.2025 - 05.2026
- Operated machinery and equipment to ensure efficient production processes.
- Maintained high standards of safety and cleanliness in work area.
- Assisted in quality control by inspecting finished products for defects.
- Collaborated with team members to optimize workflow and productivity.
- Kept accurate records of defective units or products.
Education
High School Diploma -
ADULT EDUCATION
Las Vegas, NV05-2025
Skills
- Telephone etiquette
- Data entry
- Patient communication
- Attention to detail
- Customer service
- Adaptable to change
- Conflict resolution
- Information management
- Data management
- Safety protocols
- Assembly line experience
- Call handling
- Multitasking
- Compliance procedures
- Adaptability
- Patient communication
Accomplishments
- Supervised team of 10 staff members.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Phone Operator
Nevada Comprehensive Pain Center
06.2026 - Current
General Operator
Unimacts
07.2025 - 05.2026
ARMY
Army
03.2023 - Current
High School Diploma -
ADULT EDUCATION