Brooke Vincent
Charlestown,RI
Summary
Diligent worker with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customer service and adaptable to new processes and procedures.
Overview
4
4
years of professional experience
Work History
Shift Lead
The Beach Rose Cafe
Charlestown, Rhode Island
01.2024 - Current
- Operated various kitchen appliances, such as a blender, oven, grill, or stand mixer.
- Provided inventory
- Managed store operations during absence of Store Manager or Assistant Manager.
- Ensured the freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Performed basic knife skills, such as dicing onions or slicing meats.
- Carved meats, such as turkey, ham, or pork, for platters or sandwiches when needed.
- Measured out ingredients accurately to ensure consistent product quality.
- Prepared dough for a variety of bakery items, such as breads, bagels, cinnamon rolls, and cookies.
- Provided friendly customer service to guests in a professional manner.
- Managed and ran a fast-paced line.
- Numerous prep tasks, such as carving turkey, decorating cookies, balling bagels, making sourdough bread, and preparing mixes,
Customer Service Cashier
Dunkin' Donuts
Charlestown
08.2022 - 10.2023
- Greeted customers and provided friendly customer service
- Balanced cash drawers at the end of each shift
- Processed credit card transactions accurately and efficiently
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans
Busser
The Perserve
Richmond, USA
06.2022 - 08.2022
- Assisted servers with stocking supplies, setting up for service and cleaning duties
- Maintained cleanliness of restaurant dining area throughout shift
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments
Food Service Worker
McDonald's
Richmond, USA
10.2021 - 06.2022
- Served meals to customers in a friendly and courteous manner
- Assisted in the preparation of food items according to recipes and instructions
- Prepared beverages such as coffee, tea, soda
- Responded promptly to customer inquiries regarding menu items or special requests
Education
GED -
Westerley Education Center
Rhode Island04-2025
Skills
- Multitasking
- Flexible and adaptable
- Teamwork and collaboration
- Friendly, positive attitude
- Fast-paced
- Reliable
Timeline
Shift Lead
The Beach Rose Cafe
01.2024 - Current
Customer Service Cashier
Dunkin' Donuts
08.2022 - 10.2023
Busser
The Perserve
06.2022 - 08.2022
Food Service Worker
McDonald's
10.2021 - 06.2022
GED -
Westerley Education Center