Summary
Overview
Work History
Skills
Personal Information
Certification
Timeline
Generic

Brooke Walton

Rockledge

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Orlando Health
Rockledge
09.2023 - Current
  • Optimized appointment and surgery scheduling to minimize conflicts and maximize physician availability for patients.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Registered new patients into practice management software program accurately entering demographic information.

Phlebotomist

Quest Diagnostics World Wide Labs
01.2018 - 08.2023
  • Record detailed reports of phlebotomy test and patient profiles, achieving a 100% accuracy rate over a year
  • Inspect testing equipment and perform routine maintenance and troubleshooting, referring to the technical team when necessary
  • Obtain blood samples from patients safely and reassuringly, receiving 99.5% positive feedback in 2022
  • Follow good clinical practices guidelines and maintain patient confidentiality and dignity at all times
  • Perform finger prick and vein blood tests and observed stringent infection control protocols
  • Notified doctors of test results and prioritized samples with clinically significant findings according to urgency
  • Maintain a clean and inviting office environment and performed sanitization between patient appointments.

Certified Nursing Assistant

Health First Hospital Viera
01.2017 - 01.2018
  • Provided nursing assistance on the ICU Unit
  • Chart and test vital signs
  • Help patients with daily living activities
  • Adhere to all safety guidelines, hospital protocols and regulations.

Skills

HIPPA,Project Management Tools,Computer Literacy,Front End coding,Insurance Billing,DOL's,Patient Demographics,Maintaining Laboratory equipment,Microsoft Office Suite,Professional and empathetic interpersonal style,Record keeping,Specimen preparation and analysis,Infection control,Vein, capillary, and finger-prick blood collection

Personal Information

Title:

Certification

EFSC - Cocoa Florida, 2014

Timeline

Medical Assistant

Orlando Health
09.2023 - Current

Phlebotomist

Quest Diagnostics World Wide Labs
01.2018 - 08.2023

Certified Nursing Assistant

Health First Hospital Viera
01.2017 - 01.2018

Similar Profiles

CREATE PROFILE
Brooke Walton