Brooke Washington
Florence,KY
Summary
Adept at schedule management and building strong customer relationships, I significantly enhanced customer satisfaction at Starbucks by delivering high-quality service and streamlining operations. My experience across Ford’s Garage and Skyline Chili showcases my ability to multitask and maintain service excellence, driving repeat business and fostering a positive dining experience.
Overview
5
5
years of professional experience
Work History
Server
Ford’s Garage
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Skyline Chili
01.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Barista
Starbucks
10.2022 - 07.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Cosmetology
Empire Beauty School - Florence, KY
Florence, KY06.2024
Skills
- Schedule Management
- Customer Consultation
- Relationship building and management
Timeline
Server
Ford’s Garage
10.2023 - Current
Barista
Starbucks
10.2022 - 07.2023
Server
Skyline Chili
01.2019 - Current
Cosmetology
Empire Beauty School - Florence, KY
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