Maria C. Colon Serra
St. Cloud
Summary
Resourceful college student skilled in communication, customer service, teamwork, and organization. Thrives in fast-paced environments while upholding professionalism. Balances academic and athletic commitments effectively, demonstrating reliability and attention to detail. Committed to contributing positively to the workplace and developing practical skills.
Overview
2027
2027
years of professional experience
Work History
Server
Santa Mozzarella Pizza
St. Cloud, FL
05.2026 - Current
- Delivered exceptional customer service in high-volume setting, ensuring satisfaction with prompt order fulfillment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented upselling techniques that contributed to increased sales and enhanced customer engagement during service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collaborated with kitchen staff to maintain efficient workflow and timely delivery of food orders.
- Trained new team members on menu items, service protocols, and health safety standards to enhance performance.
- Managed cash register operations, accurately processing payments and balancing cash drawer at shift end.
- Assisted in inventory management by tracking stock levels and communicating needs to management effectively.
Student Athletic Trainer
High School
Kissimmee, FL
01.2024 - 05.2025
- Implemented injury prevention programs tailored to individual athlete needs.
- Evaluated and treated athletic injuries under supervision, contributing to athlete recovery.
- Collaborated with coaching staff to develop athlete rehabilitation protocols.
- Provided first aid and emergency response during practices and events.
- Coordinated communication with head trainer and doctors regarding patient needs to ensure comprehensive care.
- Managed daily operations of athletic training facility, maintaining equipment cleanliness and organization for optimal use.
- Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
- Supported students in meeting training and conditioning goals.
Tutor
Classmates
Orlando, FL
2024 - 2025
- Created tailored lesson plans addressing individual student needs and learning styles to drive academic improvement.
- Facilitated personalized tutoring sessions to enhance student understanding of complex subjects.
- Tracked student progress using educational software and adapted teaching methods to maximize student understanding.
- Assisted students with homework, fostering a supportive learning environment.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Provided feedback on assignments to promote academic growth and improvement in skills.
Pet Sitter
Friends And Family Members
Orlando, FL
2020 - Current
- Provided attentive care for pets, ensuring safety and well-being during sitting sessions.
- Administered medications and adhered to specific dietary requirements for various pets.
- Engaged in daily exercise routines, promoting physical health and mental stimulation for pets.
- Communicated regularly with pet owners about behavior and needs, fostering transparency and trust.
- Built trustful relationships with pets, promoting comfort and reducing anxiety during caregiver absences.
- Coordinated feeding schedules and ensured fresh water availability, supporting pet health and well-being.
Babysitter
Family Members
Orlando, FL
2021 - Current
- Supervised children during various activities, ensuring safety and engagement.
- Developed age-appropriate educational games that promoted learning and fostered creativity.
- Facilitated interactive games to enhance social skills among children., worked on puzzles, and read books to young children.
- Engaged in positive communication with children to build trust and rapport. with children and guardians.
- Prepared nutritious meals and snacks, accommodating dietary preferences.
- Established routines for daily tasks, enhancing structure and predictability.
- Managed multiple children simultaneously, demonstrating strong multitasking skills.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and assisted with teeth brushing during bedtime preparation.
Education
Associate of Arts - Physical Therapy
Valencia College
Orlando, FL05-2027
Skills
- Customer service
- Client communication
- Schedule management
- Dependability
- Punctual and reliable
- Positive attitude
- Pet care
- Flexible schedule
- Cleanliness maintenance
- Schedule adherence
- HIPAA requirements
- Sports injury management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Italian
Limited Working
Timeline
Server
Santa Mozzarella Pizza
05.2026 - Current
Student Athletic Trainer
High School
01.2024 - 05.2025
Tutor
Classmates
2024 - 2025
Pet Sitter
Friends And Family Members
2020 - Current
Babysitter
Family Members
2021 - Current
Associate of Arts - Physical Therapy
Valencia College