Brooke Wicker
Pensacola
Summary
Adaptable hospitality professional with extensive experience in customer service, safety training, data entry and team collaboration. Proven ability to manage multiple priorities effectively while ensuring guest satisfaction and a safe environment.
Overview
33
33
years of professional experience
Work History
Server
Crazy Horse Cafe
Pensacola
04.2024 - 01.2026
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and answered questions about food items.
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash and credit transactions with attention to detail and accuracy.
- Managed multiple tables efficiently while ensuring guest satisfaction at all times.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Safety Coordinator
JJJ Container Services
Morristown
07.2021 - 03.2024
- Developed and implemented safety training programs for all employees.
- Monitored workplace conditions to promote a safe working environment.
- Coordinated emergency response drills to prepare staff for potential incidents.
- Maintained detailed records of safety inspections and incident reports.
- Assisted management in reviewing safety policies and procedures regularly.
Dance Instructor
Charmayne's Dance Studio
Rushville
08.1992 - 03.2024
- Instructed students in various dance styles, emphasizing technique and creativity.
- Organized and led workshops to enhance student performance skills and confidence.
- Collaborated with other instructors to create interdisciplinary dance projects and events.
- Maintained a positive classroom environment that encouraged participation and expression.
- Managed scheduling and logistics for classes, rehearsals, and performances effectively.
Manager
Pizza King Indiana
Brookville
10.2015 - 07.2021
- Trained and mentored team members on customer service standards.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Prepared various types of pizzas using fresh ingredients and traditional methods.
Data Entry Clerk
Signature Farms
Rushville
09.2009 - 04.2012
- Processed large volumes of data for inventory management and tracking.
- Oversaw health checks and vaccination processes for livestock regularly.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained accurate records of permits issued and inspections scheduled.
Dental Assistant
Gental Dental
Greensburg
05.2006 - 08.2009
- Prepared treatment rooms for patient procedures and ensured cleanliness.
- Assisted dentists during examinations and procedures with necessary instruments.
- Managed patient records and scheduled appointments efficiently.
- Provided excellent patient care and addressed concerns promptly.
- Sterilized dental instruments and maintained infection control protocols.
- Educated patients on oral hygiene practices and post-treatment care.
- Collaborated with team members to enhance workflow in the dental office.
- Supported inventory management by tracking supplies and ordering materials.
Education
High School Diploma -
Franklin County High School
Brookville, IN06-1999
Skills
- Customer service
- Point-of-sale processing
- Cash handling
- Menu knowledge
- Order accuracy
- Safety training
- Workplace monitoring
- Incident reporting
- Inventory management
- Hospitality management
- Team collaboration
- Effective communication
- Conflict resolution
- Time management
- Adaptability
- Guest seating
- High volume dining
- Quality control
- Food inspection
- Multitasking and organization
- Exceptional customer service
- Safe food handling
- Positive and professional
- Supply restocking
Timeline
Server
Crazy Horse Cafe
04.2024 - 01.2026
Safety Coordinator
JJJ Container Services
07.2021 - 03.2024
Manager
Pizza King Indiana
10.2015 - 07.2021
Data Entry Clerk
Signature Farms
09.2009 - 04.2012
Dental Assistant
Gental Dental
05.2006 - 08.2009
Dance Instructor
Charmayne's Dance Studio
08.1992 - 03.2024
High School Diploma -
Franklin County High School