Hi, I’m
Brooke Yates
Austin
Summary
Goals: To create stability for my children and myself.
Overview
11
years of professional experience
Work History
7 Eleven Gas Station
Cashier
11.2021 - 03.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Self
Stay at Home Mom
01.2018 - 11.2021
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Family Business
Housekeeper
05.2015 - 01.2018
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Dicks Sporing Goods
Cashier
02.2013 - 05.2014
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
The Home Depot Inc
Cashier
09.2011 - 11.2012
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Ironwood Ridge High SchoolTucson, AZ
High School Diploma
05-2011
Skills
- Customer service
- Teamwork
- Customer assistance
- Housekeeping
- Hospitality background
- Folding clean laundry
- Babysitting multiple children at a time
Timeline
Cashier
7 Eleven Gas Station
11.2021 - 03.2022
Stay at Home Mom
Self
01.2018 - 11.2021
Housekeeper
Family Business
05.2015 - 01.2018
Cashier
Dicks Sporing Goods
02.2013 - 05.2014
Cashier
The Home Depot Inc
09.2011 - 11.2012
Ironwood Ridge High School
High School Diploma