Brookelyn Jaeckel
Warwick,NY
Summary
Proactive and customer-focused, excelled as a Lead Cashier at ShopRite, enhancing customer satisfaction through exceptional service and efficient transaction handling. Demonstrated strong work ethic and integrity, alongside adept time management skills. Notably improved customer loyalty by resolving complaints effectively, underpinning a reputation for reliability and fostering repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
ShopRite
04.2022 - Current
- Lead trainer for new cashiers
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
Environmental Sustainability
State University of New York At Oneonta
Oneonta, NY05-2028
High School Diploma -
Warwck Central Valley High School
Warwick, NY06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Cashier
ShopRite
04.2022 - Current
Environmental Sustainability
State University of New York At Oneonta
High School Diploma -
Warwck Central Valley High School
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