Brooklyn Gilbert
Tampa,FL
Summary
Dynamic and results-driven professional with experience as a Brand Ambassador at American Eagle Outfitters. Proven ability to engage customers and foster brand loyalty through effective communication and teamwork. Recognized for achieving marketing goals and delivering exceptional customer service while maintaining a flexible schedule. Skilled in problem-solving and cash handling.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
American Eagle Outfiters
03.2024 - Current
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Cashier
Planet Smoothie
06.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Some College (No Degree) - Criminal Justice
Florida Atlantic University
Boca Raton, FL05-2027
High School Diploma -
Cambridge Christian School
Tampa, FL04-2023
Skills
- Customer service
- Effective communicator
- Customer engagement
- Goal-oriented mindset
- Communication skills
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
Timeline
Brand Ambassador
American Eagle Outfiters
03.2024 - Current
Cashier
Planet Smoothie
06.2022 - 09.2022
Some College (No Degree) - Criminal Justice
Florida Atlantic University
High School Diploma -
Cambridge Christian School
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