Brooklyn Guidry
Lake Charles,LA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching new employees how to maximize performance.
Motivated professional with successful background in customer service offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements. Hardworking cashier offering 4 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Walgreens
Lake Charles, LA
08.2023 - Current
- Assist customers with locating items within the store when requested.
- Assist cashiers with resolving customer complaints and inquiries.
- Assist with training new cashiers and customer service team members to increase speed of onboarding.
- Answers phone calls to assist customers with questions and orders.
- Maintains current knowledge of store promotions to highlight sales to customers.
Server
Crazy Bout Crawfish
Breaux Bridge, LA
04.2022 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Upheld high standards of sanitation in accordance with health department regulations.
Retail Sales Associate
Forever 21
Lafayette, LA
06.2020 - 07.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
High School Diploma -
Acadiana High School
Lafayette, LA05-2021
EMT -
Acadian Ambulance Training
Lafayette, LASkills
- Customer Service
- Adaptability and Dependability
- Punctual and Reliable
- Positive Attitude
- Relationship Building
- Telephone and Email Etiquette
- Flexible Schedule
- Excellent multitasker
Affiliations
- Trying new restaurants
- Going to the gym
- Shopping
- Cooking
- Self care
Timeline
Cashier Team Lead
Walgreens
08.2023 - Current
Server
Crazy Bout Crawfish
04.2022 - 06.2023
Retail Sales Associate
Forever 21
06.2020 - 07.2021
High School Diploma -
Acadiana High School
EMT -
Acadian Ambulance Training
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