Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Hall

Malvern,AR

Summary

Proven to excel in customer service and multitasking, I leveraged my attention to detail and relationship-building skills at Walmart to exceed quality goals and maintain high satisfaction ratings. I was an enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

My experience at Kroger further honed my abilities in teamwork and planning, significantly contributing to operational efficiency and customer loyalty. I was also an organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling weekly and monthly orders. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Digital Personal Shopper

Walmart
08.2023 - 01.2024
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Deli/Bakery Worker

Kroger
06.2022 - 08.2022
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
  • Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.

Education

No Degree - General Education

Arkansas State University Three Rivers
Malvern

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Customer Relations
  • Relationship Building
  • Flexible Schedule
  • Upbeat and Outgoing Attitude
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Excellent Communication

Timeline

Digital Personal Shopper

Walmart
08.2023 - 01.2024

Deli/Bakery Worker

Kroger
06.2022 - 08.2022

No Degree - General Education

Arkansas State University Three Rivers
Brooklyn Hall