Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Brooklyn Johnson

Brooklyn Johnson

Monroe

Summary

Dedicated worker with strong skills in customer service, cash handling, and conflict resolution. Proven ability to enhance guest experiences and ensure satisfaction in high-volume dining environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Casa de Margaritas
Monroe
12.2025 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Processed customer orders with accuracy and efficiency to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and utensils.
  • Handled cash transactions and managed point-of-sale system effectively.
  • Addressed customer inquiries and resolved issues promptly.
  • Recommended menu items tailored to customer preferences and dietary needs to increase satisfaction.
  • Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain smooth operations.

Server

Leo's Coney Island
Monroe
04.2025 - 07.2025
  • Recorded accurate orders and communicated them promptly to kitchen staff, enhancing service delivery.
  • Ensured cleanliness and organization of dining areas, contributing to a positive dining experience.
  • Guided guests in menu selections and addressed inquiries about specials, fostering customer satisfaction.
  • Collaborated with team members to ensure smooth service flow during busy hours.
  • Set up, arranged, and cleared tables promptly for incoming guests.
  • Monitored food quality and addressed any issues with kitchen staff quickly.
  • Provided excellent customer service to ensure satisfaction.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Cashier

Buffalo Wild Wings
Monroe
07.2024 - 03.2025
  • Handled cash, credit, and gift card transactions securely.
  • Processed customer transactions accurately and efficiently.
  • Operated cash register to ensure accurate and efficient processing of various payment methods.
  • Engaged with customers to create a welcoming environment and improve their overall dining experience.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted guests with menu inquiries and tailored recommendations to enhance their dining choices.
  • Followed restaurant policies for food safety and hygiene.

Education

High School Diploma -

Ida High School
Ida, MI
03-2026

Skills

  • Order processing
  • Cash handling
  • Check payment processing
  • Food safety
  • Menu knowledge
  • Suggestive selling
  • Customer service
  • Guest engagement
  • Conflict resolution
  • Service prioritization
  • Front-of-house display creation
  • Team collaboration
  • Strong work ethic
  • Memory retention
  • Customer excellence

Certification

cpr

Timeline

Server

Casa de Margaritas
12.2025 - Current

Server

Leo's Coney Island
04.2025 - 07.2025

Cashier

Buffalo Wild Wings
07.2024 - 03.2025

High School Diploma -

Ida High School
Brooklyn Johnson