Brooklyn Kennedy
Speedway City Garage
Indianapolis,Indiana
3
years of professional experience
Adaptable and efficient sales associate with a track record in customer service and collaboration. Known for excellent listening skills and goal orientation, ready to drive improvements in sales and customer satisfaction.
Work History
Sales Associate/Outside Sales Representative
3 Months- Helped customers in product selection and provided knowledgeable recommendations to enhance shopping experience.
- Collaborated with team members to maintain store organization and merchandising standards.
- Trained new sales associates on customer service protocols and inventory management systems.
- Processed customer purchases accurately using a POS system while handling cash, credit, and mobile payments.
- Worked flexible, on-call shifts to support sales during peak hours, promotional events, and seasonal demand.
- Processed phone and online orders accurately while maintaining detailed customer records.
Barista Shift Supervisor
1 Year 3 Months- Supervised daily operations, ensuring high-quality service and customer satisfaction.
- Trained and taught new baristas on beverage preparation and customer engagement techniques.
- Managed inventory levels, placing orders to maintain stock of supplies.
- Implemented efficiency improvements in workflow, reducing wait times during peak hours.
- Scheduled baristas and bartenders
- Coordinated staff schedules to optimize coverage during busy shifts and events.
- Maintained positive relationships with regular customers, gaining loyal and returning customers.
Sales Associate
1 Year 1 Month- Assisted customers in selecting menu items, enhancing overall dining experience.
- Operated point-of-sale system to process transactions accurately and efficiently.
- Maintained daily sales calls to grocery stores to display merchandise or our baked goods
- Collaborated with team members to make sales in having merchandise in stores.
- Worked flexible, on call shifts to support staffing needs during peak business hours, special events, and employee absences.
Education
High School Diploma
- Completed high school coursework in core subjects including English, math, science, and business classes
- Built strong communication, teamwork, and time management skills through class projects and daily coursework.
- participated in extracurricular activities while managing schoolwork/ outside activities.
Skills
Customer service
Teamwork and collaboration
Time management
Multitasking strength
Listening skills
Goal oriented
Excellent people skills
works well in a fast paced heavy volume environment.
Timeline
Sales Associate/Outside Sales Representative
Speedway City Garage
2026.04 - 2026.07Read More
Barista Shift Supervisor
The Alchemist Bar/Cafe
2024.12 - 2026.03Read More
Sales Associate
Please & Thank You Cafe
2023.03 - 2024.04Read More
Mooresville High School
High School Diploma
Read More