Brooklyn Lester
Baisden,WV
Summary
Dynamic and dedicated cashier at Giovannis, recognized for exceptional customer service and conflict resolution skills. Successfully fostered customer loyalty through effective communication and relationship-building. Proficient in point-of-sale systems, ensuring accurate transactions and maintaining a balanced cash drawer. Committed to enhancing the shopping experience with professionalism and integrity.
Overview
5
5
years of professional experience
Work History
Cashier
Giovannis
05.2020 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, fostering a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Collaborated with team members to restock shelves and ensure product availability.
- Handled cash, credit, and digital payments while adhering to security protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Applied Science - Radiologist
Southern West Virginia Community And Technical College
Logan, WV05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
- Conflict resolution
Timeline
Cashier
Giovannis
05.2020 - Current
Associate of Applied Science - Radiologist
Southern West Virginia Community And Technical College