Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooklyn McFadden

Coshocton,OH

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreen's Pharmacy
Coshocton, OH
01.2024 - 08.2024
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Organized work areas so that everything was easily accessible when needed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Managed filing of prescriptions, both electronically and manually.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Received payment from customers and processed credit card transactions when necessary.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

Customer Service Associate

Walgreens
Coshocton, OH
01.2024 - 08.2024
  • Received incoming shipments from vendors and verified contents against invoices.
  • Organized merchandise in the store to ensure items were easy to locate.
  • Handled cash accurately during each shift.
  • Addressed customer complaints in a timely manner while maintaining a professional attitude.
  • Kept work area neat, clean, and well-stocked at all times.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Provided product recommendations based on customer needs.
  • Assisted with photo printing and enlargement services for customers
  • Collaborated with customers to capture high-quality passport photos.

Store Manager

Crenos
Coshocton, OH
01.2020 - 12.2022
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Developed and implemented effective inventory control systems.
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Verified accuracy of vendor invoices against purchase orders prior to payment processing.
  • Verified accuracy of register tills at beginning and end of shift.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Monitored employee performance to ensure adherence to company policies and procedures.

Education

High School Diploma -

Coshocton High School
Coshocton, OH
04-2020

Skills

  • Supply Restocking
  • Billing Support
  • Drug Inventory Management
  • Regulatory Compliance
  • Workflow Optimization
  • Medication Dispensing
  • Time Management
  • Efficient Thinking
  • Team Leadership

Certification

  • Registered Pharmacy Technician in the State of Ohio
  • Certified in Cardiopulmonary Resuscitation (CPR)
  • Certified in Automated External Defibralliator (AED)
  • Certified in Basic First Aid

Timeline

Pharmacy Technician

Walgreen's Pharmacy
01.2024 - 08.2024

Customer Service Associate

Walgreens
01.2024 - 08.2024

Store Manager

Crenos
01.2020 - 12.2022

High School Diploma -

Coshocton High School

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Brooklyn McFadden