Brooklyn Plourde
Wickenburg,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Taco Bell
01.2023 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Collected, arranged, and input information into database system.
- Trained new employees and delegated daily tasks and responsibilities.
Team Member
McDonald's
03.2022 - 09.2022
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Assisted customers in selecting merchandise best suited to needs.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Skills
- Daily workflows
- POS System Operation
- Team Supervision
- Equipment Troubleshooting
- Cash Handling
- Data Entry
Languages
English
Native or Bilingual
Timeline
Shift Leader
Taco Bell
01.2023 - Current
Team Member
McDonald's
03.2022 - 09.2022
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