Brooklyn Seebohm
Cincinnati
Summary
Dynamic professional with extensive experience in operations oversight and staff development within the food service industry. Adept at implementing effective inventory control measures and fostering a positive work environment, leading to increased sales and improved team performance.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant General Manager
Papa John's Pizza
545 Clough Pike
01.2024 - 09.2025
- Led daily operations to ensure exceptional customer service and product quality.
- Implemented inventory management procedures to reduce waste and optimize stock levels.
- Coordinated promotional campaigns, driving sales growth during peak periods.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Fostered a positive work environment, promoting teamwork and employee morale.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Team Leader
Burger King
512 Ohio Pike
09.2019 - 08.2023
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Managed inventory levels, conducting regular stock assessments to minimize waste.
- Coordinated staff schedules to optimize labor costs while meeting customer demand.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Assisted in recruitment to build team of top performers.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
Education
High School Diploma -
West Clermont
Batavia05-2023
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Operations oversight
- Budget control
- Financial reporting
- Budgeting expertise
- Training and development skill
- Team leadership strength
Accomplishments
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
- Achieved leading a team to accomplish speed of service goals by completing with accuracy and efficiency.
Certification
- Ohio PIC Certification
Timeline
Assistant General Manager
Papa John's Pizza
01.2024 - 09.2025
Team Leader
Burger King
09.2019 - 08.2023
High School Diploma -
West Clermont