Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Thompson

Waukesha,WI

Summary

Customer service professional with a proven track record, excelling in multitasking and complaint resolution. Skilled in scheduling and greeting guests, I enhance user experiences and foster positive client relationships. Adept at handling high-pressure situations, I ensure seamless operations while maintaining a welcoming atmosphere.

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Artisan 179
03.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Customer Service Representative

The Downtown Dog Spa
01.2022 - 03.2025
  • Handled calls and scheduled appointments.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in checking dogs in and out. Assisted clients with navigating company website and scheduling appointments, improving overall user experience.

Education

High School Diploma -

Waukesha South High School
Waukesha, WI
01-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cash handling
  • Scheduling
  • Handling complaints

Timeline

Restaurant Hostess

Artisan 179
03.2023 - Current

Customer Service Representative

The Downtown Dog Spa
01.2022 - 03.2025

High School Diploma -

Waukesha South High School
Brooklyn Thompson