Summary
Overview
Work History
Education
Skills
Timeline
Server

Brooklyn Zulim

Oceanside

Summary

Friendly and outgoing with passion for creating memorable dining experiences and ensuring customer satisfaction. Understands importance of menu knowledge and upselling techniques, coupled with strong multitasking and communication skills. Committed to contributing to positive dining atmosphere and enhancing guest experiences.

Overview

3
3
years of professional experience

Work History

Server

German Guys
11.2023 - 09.2025
  • Provided exceptional customer service while taking orders and addressing inquiries.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Restaurant Hostess

Panchos Mexican Restaurant
04.2022 - 02.2023
  • Welcomed and seated guests, ensuring optimal flow of restaurant operations.
  • Managed reservation system, coordinating guest arrivals to maximize seating efficiency.
  • Handled guest inquiries and complaints, enhancing overall dining experience.
  • Monitored waitlist and communicated effectively with guests regarding estimated wait times.
  • Collaborated with servers and kitchen staff to ensure timely service delivery.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

EMT Certification - EMT

Bradford College of Nursing
Stockton, CA
11-2024

High School Diploma -

Linden High
Linden, CA
11-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Detail-oriented
  • Memory retention
  • Adaptability and flexibility

Timeline

Server

German Guys
11.2023 - 09.2025

Restaurant Hostess

Panchos Mexican Restaurant
04.2022 - 02.2023

EMT Certification - EMT

Bradford College of Nursing

High School Diploma -

Linden High
Brooklyn Zulim