Summary
Overview
Work History
Education
Skills
Timeline
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Brooklynn Davis

McAlester,OK

Summary

Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Walmart
McAlester, OK
07.2023 - Current
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Secured and stored items until customer pickup.
  • Scanned items when pulling from shelves to update system stock information.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Cashier

Ross Dress for Less
McAlester, OK
07.2022 - 07.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Restaurant Hostess

Rib Crib Bbq & Grill
McAlester, OK
06.2021 - 12.2021
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Education

Business

Eastern Oklahoma State College
Wilburton, OK
05-2025

High School Diploma -

Mcalester High School
Mcalester, OK
05-2023

Skills

  • Verifying Order Accuracy
  • Flexible Schedule
  • Online Order Processing
  • Heavy Lifting
  • Customer Service
  • Planning and Organization

Timeline

Personal Shopper

Walmart
07.2023 - Current

Cashier

Ross Dress for Less
07.2022 - 07.2023

Restaurant Hostess

Rib Crib Bbq & Grill
06.2021 - 12.2021

Business

Eastern Oklahoma State College

High School Diploma -

Mcalester High School
Brooklynn Davis