Summary
Overview
Work History
Education
Skills
References
OfficeManager
Brooklynn Nees

Brooklynn Nees

Ames,IA

Summary

Dependable college student with 3+ years of experience in customer service. Exceptional communicator and team player trained in operating cash registers and serving customers with well-developed critical thinking, problem-solving, and organizational skills. Goes above and beyond to serve guests and promote a healthy workplace environment.

Overview

4
4
years of professional experience

Work History

Crew Member

B-Bop's
Ames, IA
12.2020 - Current
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained an organized work area to ensure efficient operations.
  • Drove team success by quickly completing assigned tasks.
  • Took orders from patrons and input selections into store computer system.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assisted in the preparation of food items.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

High School Diploma -

Gilbert High School
Gilbert, Iowa
05-2023

Some College (No Degree) - Pharmacy

University of Iowa
Iowa City, IA

Skills

  • Leadership
  • Customer Engagement
  • Order Management
  • Initiative and Self-Motivation
  • Clear Communication
  • Time Management
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Reliability

References

References available upon request.

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Brooklynn Nees