Mullany Moseley
Westfield,IN
Summary
Dynamic and motivated college student with a proven track record in customer service and food service, honed at Trader Joe's and other leading companies. Excelled in leadership roles, demonstrating exceptional communication skills and a fast-learning ability. Achieved high levels of customer satisfaction through efficient service and team collaboration, showcasing a blend of hard (cash handling) and soft (leadership qualities) skills.
Overview
2
2
years of professional experience
Work History
Crew Member
Trader Joe's
Indianapolis, IN
07.2024 - Current
- Processed payments on cash register and counted back bills and change to patrons.
- Issued receipts, refunds, credits or change due to customers.
- Offered customers carry-out service at completion of transaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Organized backroom storage areas according to company standards.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
Barista
7Brew Coffee
Lafayette, IN
10.2023 - 05.2024
- Prepare, customize, and serve delicious drinks in a fast-paced environment
- Keep stand clean, make sure we are following sanitary guidelines
- Work in stressful situations with a consistently positive attitude
- Assertively and graciously confront their team to address operational, procedural, or cultural issues
- Adapt to problems and implement solutions during stressful situations
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Collected payments and provided accurate change.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintained calm demeanor during high-volume periods and special events.
- Created signs and displays to advertise store products or events.
Nutrition Associate
Franciscan Health
Lafayette, IN
05.2023 - 09.2023
- Food Tray Delivery Completes all steps related to passing of patient food trays in a timely, courteous manner using clean technique
- Menu & Tray Review Checks menus and trays for accuracy
- Dietary Needs Tracking Documents food allergies, special needs, and likes and dislikes into patient cardex
- Tube-Feeding Products Gathers, labels, and delivers tube-feeding products and nourishments to nursing units as ordered
- Patient Collaboration Interacts with patients and obtains meal selections appropriate for their therapeutic diet
- Quality Control Initiatives Participates in performance improvement and quality control initiatives
Front Line Cashier
Sam's Club
Lafayette, IN
10.2022 - 04.2023
- Maintaining a positive attitude by smiling, greeting and thanking members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Maintaining a clean, neat, and member-ready area
- Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management
Education
Associate of Applied Science - Ultrasound Tech
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
High School -
Jefferson High School
Lafayette, IN05.2024
Skills
- Customer service
- Food service
- Time management
- Communication skills
- Leadership
- Eager to learn
- Motivated
- Fast learner
- Friendly and outgoing personality
- Menu memorization
- Heavy lifting
- Cash handling
- Sanitizing
- Health code compliance
- Willingness to learn
- Clear communication
- Assertiveness
- Leadership qualities
- Crew leadership
- Learning agility
References
References available upon request.
Timeline
Crew Member
Trader Joe's
07.2024 - Current
Barista
7Brew Coffee
10.2023 - 05.2024
Nutrition Associate
Franciscan Health
05.2023 - 09.2023
Front Line Cashier
Sam's Club
10.2022 - 04.2023
Associate of Applied Science - Ultrasound Tech
Ivy Tech Community College of Indiana
High School -
Jefferson High School