Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooklynn Smalls

Lawrenceville,GA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Outback Steakhouse
Snellville, GA
10.2023 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Manager

Your Pie
Snellville, GA
02.2023 - 10.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Crew Member

Dunkin' Brands
Grayson, GA
10.2022 - 02.2023
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

High School Diploma -

Paul Duke STEM Highschool
Norcross
05-2022

Skills

  • Safe Food Handling
  • Order Management
  • Daily specials memorization
  • Supply Restocking
  • Beverage Preparation
  • Order delivery practices

References

References available upon request.

Timeline

Server

Outback Steakhouse
10.2023 - Current

Manager

Your Pie
02.2023 - 10.2023

Crew Member

Dunkin' Brands
10.2022 - 02.2023

High School Diploma -

Paul Duke STEM Highschool

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Brooklynn Smalls