Brooklynn Watkins
Wichita
Summary
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Sales Associate
Maurices
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Hibbett Sporting Goods
05.2023 - 08.2024
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
Concessions Worker
Arkansas City Recreation Commission
05.2022 - 11.2022
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
Bachelor Of Business - Business Management
Wichita State University
Wichita, KSHigh School Diploma -
Arkansas City High School
Arkansas City, KS05.2023
Skills
- Customer service
- Time management
- Problem-solving skills
- Multi-tasking strength
- Flexible schedule
Timeline
Sales Associate
Maurices
10.2024 - Current
Sales Associate
Hibbett Sporting Goods
05.2023 - 08.2024
Concessions Worker
Arkansas City Recreation Commission
05.2022 - 11.2022
Bachelor Of Business - Business Management
Wichita State University
High School Diploma -
Arkansas City High School
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