Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Tops Friendly Markets. Leveraged strong problem-solving skills and an outgoing personality to increase repeat business. Excelled in customer service and cash handling, contributing to team efforts and store performance. Skilled in upselling and training new staff, demonstrating flexibility and collaboration.
Overview
2
2
years of professional experience
Work History
Sales Associate
Tops Friendly Markets
684 Elmira St, Troy, PA 16947
09.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
Stocked merchandise, clearly labeling items, and arranging according to size or color.