Bruce Biegel
Redding,CA
Summary
Trustworthy professional with solid experience in customer service and staff supervision. Reputation for displaying professionalism and high levels of integrity. Dedicated to motivating higher sales through incentives and positive reinforcement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Sales Consultant
AT&T
Redding, CA
08.2021 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Oversaw deposits, processed financial transactions and maintained inventory.
Pest Control Service Technician
Terminix
Redding, CA
08.2019 - 08.2021
- Locate and evaluate pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
- Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
- Adhered to most stringent safety procedures when applying chemicals.
- Wrote detailed reports for each job, noting sanitation and structural issues that could lead to pest activity.
- Inspected commercial and residential buildings and structures for pest issues.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Earned strong positive feedback from customers demonstrated through positive social media reviews.
Retail Store Manager
T-Mobile/Amtel LLC.
Dallas, TX
03.2017 - 08.2019
- 2017 & 2018 Annual Winner Circle recipient.
- Worked with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Assistant Store Manager
T-Mobile/Amtel LLC.
Southlake, TX
08.2016 - 03.2017
- Assist the RSM with scheduling, coverage, and resource planning to ensure the store has the right number of employees in the right roles at the right times.
- Taken the lead in developing, training and managing assigned team, with RSM maintaining ultimate decision making responsibilities for evaluations, discipline and staffing (hiring/firing/promoting).
- Train and developed new associates on POS system and key sales tactics.
Solutions Specialist
Verizon Wireless
Chicago, IL
04.2015 - 05.2016
- Effectively networked throughout the city bringing in new clientele.
- Consistently exceeded monthly sales goals-quotas.
- Generated repeat business through exceptional customer service.
- Closed multiple SMB accounts.
Sales Representative
Liberty Mutual
Dallas, TX
08.2014 - 03.2015
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Identified client needs, built relationships and overcame objections to drive sales.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Assistant Store Manager
T-Mobile USA
Fort Worth, TX
07.2013 - 08.2014
- Recruited, interviewed, hired, and trained qualified sales associates based on the day-to-day needs of the business.
- Ensured the integrity of inventory and cash in the store environment at all times. Implemented new store programs and be proactive in creating new sales initiatives.
- Lead team members to ensure store meets quota on a monthly basis.
Senior Retail Sales Leader
T-Mobile USA
Fort Worth, TX
10.2006 - 07.2013
- Continuously achieved revenue figures above sales goals by 20% or more.
- Awarded numerous sales awards including: Winners Circle 2008, and Quarterly Winners Circle for 2006 and 2009.
Education
High School Diploma - undefined
Crowley High School
Crowley, TX2002
Skills
- Team leadership
- Proficient in Microsoft Office
- Time Management
- Excellent written and verbal communication skills
- Dependable and reliable
- Marketing strategy
- Store opening and closing
- Customer satisfaction
Certification
Completed entire Career Development Program (CDP) with T-Mobile corporate.
Timeline
Retail Sales Consultant
AT&T
08.2021 - Current
Pest Control Service Technician
Terminix
08.2019 - 08.2021
Retail Store Manager
T-Mobile/Amtel LLC.
03.2017 - 08.2019
Assistant Store Manager
T-Mobile/Amtel LLC.
08.2016 - 03.2017
Solutions Specialist
Verizon Wireless
04.2015 - 05.2016
Sales Representative
Liberty Mutual
08.2014 - 03.2015
Assistant Store Manager
T-Mobile USA
07.2013 - 08.2014
Senior Retail Sales Leader
T-Mobile USA
10.2006 - 07.2013
High School Diploma - undefined
Crowley High School
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