Summary
Overview
Work History
Education
Skills
Tennis
Boys Swim
Timeline
Generic

Bruce Thao

Summary

Proven track record in enhancing customer satisfaction and loyalty at Piggly Wiggly Supermarket, demonstrating exceptional customer service and cash management skills. Expert in resolving complaints and mentoring staff, significantly improving team performance. Exhibits strong work ethic and empathy, ensuring high-quality service and operational efficiency.

Overview

2
2
years of professional experience

Work History

Cashier

Piggly Wiggly Supermarket
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Stocked, tagged and displayed merchandise as required.

Crew Member

McDonald's
10.2022 - 11.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

High School Diploma -

North High School
Sheboygan, WI
06.2025

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash handling and management
  • Food Preparation
  • Food presentation

Tennis

Played for 2 years on the JV tennis team

Boys Swim

Swam 2 years for the Sheboygan North JV swimming team

Timeline

Cashier

Piggly Wiggly Supermarket
07.2023 - Current

Crew Member

McDonald's
10.2022 - 11.2022

High School Diploma -

North High School

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Bruce Thao