Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bruce Torres - Montufar

Harrison

Summary

Worked in a high-volume Wawa location where I developed strong customer service skills and the ability to stay calm under pressure. Excelled at register operations, beverage preparation, and maintaining clean, organized work areas. Built positive relationships with regular customers through friendly service and consistency. Quickly picked up deli operations when scheduled and adapted well to different areas of the store.


Assisted with funeral services by serving as a pallbearer, helping transport caskets, and supporting the funeral director with respectful, professional conduct. Demonstrated maturity, reliability, and the ability to follow detailed instructions during sensitive situations.



Overview

2
2
years of professional experience

Work History

Customer Service Associate

Wawa
10.2023 - 10.2025
  • Assisted customers with questions on product, enhancing overall shopping experience.
  • Resolved customer issues swiftly, bringing loyalty and trust in the store
  • Facilitated smooth transactions during sale, prioritizing accuracy in cash handling.
  • Trained new staff on customer service protocols, improving team performance.
  • Food handling, keeping a tidy environment and work area.

Pall Bearer

Armitage & Wiggins Funeral Home
07.2023 - 09.2023
  • Coordinated processional arrangements, ensuring respectful transitions during services.
  • Provided emotional support to grieving families, fostering a compassionate environment.

Education

High School Diploma -

Penn Foster High School
12-2025

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Food preparation
  • Safe food handling & sanitation

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Associate

Wawa
10.2023 - 10.2025

Pall Bearer

Armitage & Wiggins Funeral Home
07.2023 - 09.2023

High School Diploma -

Penn Foster High School