BRUCE WILLIAMSON
Pine Bush,USA
Summary
Healthcare management professional with a proven track record of optimizing operational efficiency and elevating the quality of patient care services. Leveraging 20 years of professional military experience in team leadership, strategic planning, and regulatory compliance to drive organizational success. Recognized for strong collaboration skills, adaptability, and a results-driven approach. Proficient in financial oversight, regulatory compliance, and implementing innovative healthcare solutions that enhance overall performance and patient care quality. Committed to driving the team's success and contributing to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ambulatory Care Administrator
Keller Army Community Hospital
10.2017 - 02.2020
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Improved patient outcomes by implementing effective surgical services management strategies.
- Reviewed financial reports, made modifications to reduce costs and identified sound alternatives for purchasing equipment and supplies.
- Interviewed, hired, evaluated and terminated management and support staff.
- Chaired committees, work groups and meetings.
- Demonstrated strong leadership skills, serving as a role model for staff members and facilitating professional growth opportunities within the department.
- Coordinated cross-functional team efforts for optimal perioperative care delivery.
- Enhanced operating room efficiency with streamlined scheduling and resource allocation.
- Liaised with external stakeholders including vendors, regulators, accrediting bodies, and other healthcare organizations to ensure alignment of surgical services with broader organizational objectives.
- Managed budgetary responsibilities to ensure fiscal viability of the surgical services department.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Maintained detailed records in compliance with agency standards and regulations.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
- Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Senior Operations Manager
Tripler Army Medical Center
08.2014 - 09.2017
- Oversaw workforce management planning, volume predictions and capacity planning.
- Drove revenue growth by identifying new market opportunities and developing targeted sales strategies.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Trained and guided team members to maintain high productivity and performance metrics.
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
- Assisted in recruiting, hiring and training of team members.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
- Continuously assessed emerging trends in operations management along with best practices in order to make informed recommendations for future enhancements.
- Allocated resources to planned programs according to business objectives.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Optimized supply chain operations, establishing strategic partnerships with key suppliers for cost savings and improved lead times.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
Senior Operating Room Manager
Tripler Army Medical Center
11.2016 - 09.2017
- Managed a14 suite Operating Room in a194-bed medical facility serving an area population of over172K
- Coordinated daily staffing and patient flow for1K+ patients per month and over10K surgical encounters annually by maximizing personnel and resources across all departments
- Ensured100% accuracy in the inventory, accountability, and operability of over $150M worth of surgical supplies and $17.3M worth of equipment and instrumentation
- Implemented a Surgical Services Service Line (3SL) to standardize surgical care resulting in a10% reduction in room turnover time and a $550K cost savings
Surgical Services Manager
Kimbrough Ambulatory Care Center
04.2011 - 07.2014
- Managed a4 suite Operating Room (OR) and Sterile Processing Department (SPD) supporting15 clinics and10 surgical specialties providing care to over100K patients in a3-state region
- Spearheaded a Perioperative Department renovation project worth $18.5M returning surgical care to beneficiaries within a week
- Maintained accountability, serviceability, and the safe operation of $4.9M worth of medical equipment and managed a $1.4M operating budget with no discrepancies
- Mentored and professionally developed a staff of76 resulting in12 promotions and the recognition of9 awardees by executive leadership
Education
MBA - Business Administration And Management
Mount Saint Mary's
Newburgh, NY09-2025
Master of Health Care Administration - Healthcare Administration
Purdue University Global
Bachelor of Science - Healthcare Administration
Purdue Global University
Associate of Science - Health Sciences
Kaplan University
Basic Healthcare Administrators Course -
U.S. Army
Skills
- Software: Microsoft Office Suite365 (PowerPoint, Word, Excel, Outlook, SharePoint) Smart Sheet, EHR systems Google Workspace
Certification
- Lean Six Sigma Green Belt (Coursework Completion) | U.S. Army
- Instructor, Team Strategies & Tools to Enhance Performance & Patient Safety (STEPPS) | AHRQ
- Equal Opportunity Leader (EOL) Certificate
- Clinical Nurse Leader Manager Development Course
- Contracting Officer’s Representative (COR)
Awards
Meritorious Service Medal (4th award) U.S. Army (2019,2017,2014,2006), Army Commendation Medal (3rd award) U.S. Army (2011,2008,2003), Army Achievement Medal (4th award) U. S. Army (2010,2004,2003,2000), Awards for consistently exceeding performance standards in multiple perioperative management and healthcare operation roles demonstrating exceptional leadership and technical proficiency under high-pressure situations.
Timeline
Ambulatory Care Administrator
Keller Army Community Hospital
10.2017 - 02.2020
Senior Operating Room Manager
Tripler Army Medical Center
11.2016 - 09.2017
Senior Operations Manager
Tripler Army Medical Center
08.2014 - 09.2017
Surgical Services Manager
Kimbrough Ambulatory Care Center
04.2011 - 07.2014
Associate of Science - Health Sciences
Kaplan University
MBA - Business Administration And Management
Mount Saint Mary's
Master of Health Care Administration - Healthcare Administration
Purdue University Global
Bachelor of Science - Healthcare Administration
Purdue Global University
Basic Healthcare Administrators Course -
U.S. Army
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