BRUNO DOSSANTOS
Waterbury,CT
Summary
Sincere state-certified Nursing Assistant offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server/Bartender
BARN DOOR RESTAURANT
04.2018 - Current
- Maintained knowledge of current menu items, ingredients, and preparation methods.
- Served food and beverages promptly with focused attention to customer needs.
- Consistently provided professional, friendly, and engaging service, created customer loyalty, and interacted with customers for an excellent experience.
CNA Licensed
CANDLEWOOD VALLEY REHABILITATION
05.2021 - 04.2023
- Aided over 20 plus patients per shift with ADLs routine tasks including: feeding, bathing, dressing, exercising, answering call lights, personal hygiene, transporting.
- Routinely monitored and recorded blood sugar levels, temperature, pulse, respiration, and blood pressure.
- Carefully transferred patients into beds, wheelchairs, and tables, using gait belts and other tools.
- Respected patient's privacy and dignity, upholding all facilities and HIPAA regulations.
Server/Bartender
OLIVE GARDEN RESTAURANT
02.2015 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Serving high volume of customers and entrusted with important clients and large groups.
- Achieved many awards for high sales continuously.
- Cultivated warm relationships with regular customers.
Personal Banker
UNION SAVINGS BANK
10.2016 - 11.2018
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Administrative Assistant
DF PROFESSIONAL SERVICES
04.2012 - 09.2016
- Responsible for office administration such as setting up schedules, preparing invoices, mailing, inventory management, accounts receivable, records management, customer confidentiality.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Associate of Science - Nursing
Lincoln Technical Institute - Shelton
Shelton, CT10.2024
Associate of Science -
Goodwin College
East Hartford, CT2021
High School Diploma -
Naugatuck High School
Naugatuck, CT2011
Skills
- Natural Leadership
- Nursing Staff Management
- Illness Treatment
- Performance Improvement
- Contamination Prevention
- Workflow Coordination
- Adaptable and Flexible
- Pos Operation
- Cool Under Pressure
- Process Monitoring
- Over 10 years of customer service experience
Certification
- CPR License - 2022
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
CNA Licensed
CANDLEWOOD VALLEY REHABILITATION
05.2021 - 04.2023
Server/Bartender
BARN DOOR RESTAURANT
04.2018 - Current
Personal Banker
UNION SAVINGS BANK
10.2016 - 11.2018
Server/Bartender
OLIVE GARDEN RESTAURANT
02.2015 - 03.2020
Administrative Assistant
DF PROFESSIONAL SERVICES
04.2012 - 09.2016
Associate of Science - Nursing
Lincoln Technical Institute - Shelton
Associate of Science -
Goodwin College
High School Diploma -
Naugatuck High School
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