Dynamic Direct Support Professional with experience in behavior monitoring and task prioritization. Known for collaborating effectively with cross-functional teams to achieve service goals while ensuring client satisfaction and safety.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Direct Support Professional
Community Options Inc
San Antonio
04.2025 - Current
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Monitored individuals’ behaviors, documented observations, reported any changes or concerns to supervisor.
Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Coordinated transportation for clients to appointments and social events.
Insider
Dominos Pizza Inc.
San Antonio
11.2024 - 04.2025
Prioritized and organized tasks to efficiently accomplish service goals.
Worked with cross-functional teams to achieve goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prepared and served food items according to health and safety standards.
Crew Member
Chipotle
San Antonio
05.2024 - 11.2024
Provided excellent customer service to maintain a positive atmosphere for guests.
Assembled and served meals according to specific guest requirements.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Collaborated with team members to optimize workflow during peak hours.
Assistant Manager
Quik Trip
San Antonio
11.2023 - 05.2024
Maintained up-to-date knowledge of company products and services.
Assisted in maintaining accurate inventory records to ensure optimal stock levels.
Supervised daily operations to ensure efficient service and customer satisfaction.
Managed inventory levels and ordered supplies to maintain stock availability.
Conducted regular inspections of the store to uphold cleanliness and safety standards.
Cashier
Peter Piper Pizza Inc
San Antonio
04.2023 - 11.2023
Handled cash, credit, and gift card transactions accurately.
Maintained cleanliness and organization of the cashier area.
Performed other duties as assigned by management.
Operated kitchen equipment to cook, bake, and prepare various menu items.
Cashier
Walmart
San Antonio
04.2022 - 04.2023
Greeted customers and answered any questions they had about store's products and services.
Processed customer payments quickly and returned exact change and receipts.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Answered customer questions and provided information on store procedures or policies.
Cashier
Chuck E. Cheese
San Antonio
08.2021 - 04.2022
Processed customer transactions efficiently at the point of sale.
Handled cash, credit, and gift card transactions accurately.
Collaborated with team members to ensure smooth operations during peak hours.
Educated guests on arcade games and ticket redemption procedures.
Team Member
Jack in the Box
San Antonio
02.2019 - 08.2021
Provided excellent customer service in a fast-paced environment.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Monitored expiration dates on food items for freshness assurance.
Worked hard to learn required tasks quickly to maximize performance.
Operated cash registers to process payments from customers.
Education
Associate of Applied Science - Software Engineering
San Antonio College
San Antonio, TX
05-2027
Skills
Customer service
Behavior monitoring
Task prioritization
Backend Development
Certification
Learn To Code In Python
Timeline
Direct Support Professional
Community Options Inc
04.2025 - Current
Insider
Dominos Pizza Inc.
11.2024 - 04.2025
Crew Member
Chipotle
05.2024 - 11.2024
Assistant Manager
Quik Trip
11.2023 - 05.2024
Cashier
Peter Piper Pizza Inc
04.2023 - 11.2023
Cashier
Walmart
04.2022 - 04.2023
Cashier
Chuck E. Cheese
08.2021 - 04.2022
Team Member
Jack in the Box
02.2019 - 08.2021
Associate of Applied Science - Software Engineering