Shajara Simpson
85 Hillside Ave West Orange,NJ
Summary
Hardworking associate committed to striving in many areas of work. Both slow and busy shifts, I am equipped to handling. Organized and patient individual in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Associate offers customer service with outstanding time management and multitasking skills. I've worked as a direct support professional also with experience with healthcare and helping individuals with day to day activites . Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Universal Institute Rehab
Livingston, New Jersey
03.2024 - 01.2026
- Implemented individualized care plans to address unique client needs.
- Assisted individuals with daily living skills and personal care requirements.
- Maintained clean and safe environments to support client well-being.
- Monitored and documented client progress, noting behavioral changes.
- Provided companionship and emotional support to enhance overall quality of life.
- Collaborated with healthcare professionals to develop effective care strategies.
- Planned and prepared nutritious meals and assisted clients during mealtimes.
- Reported observations and concerns to supervisor for timely intervention.
Associate
Wawa
East Hanover, NJ
03.2023 - 08.2023
- Execute customer transactions in a timely manner; Restock inventory to ensure customer access to available products; Provide customer service to assist customers with locating products, product exchange, and product information. I also would assist customers in ordering there food and would also make it for them, I would also make customers customized drinks. Not but not least I was a fuel attendant, I would assist customers and pump there gas.
DSP (Direct Support Professional)
Alpha Development
Sparta, NJ
01.2020 - 11.2022
- Assisted with planning and coordination of activities and outings based on individual needs.
- Accompanied or transported clients to appointments, errands and social activities.
- Assisted individuals in learning and developing new skills.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided direct care to individuals with intellectual and developmental disabilities, we did daily activities and worked on daily living skills and adaptive skills.
- Tracked and reported clients' progress based on observation.
- Data tracking, bowel movement documentation.
Cashier
SHOPRITE
Livingston, NJ
03.2019 - 07.2019
- Execute customer transactions in a timely and accurate manner; Provide customer service to assist customers with locating products, product exchange, and answering questions
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Lewis School
Princeton, NJ06.2018
Some College (No Degree) - Criminology
County College of Morris
Randolph Township, NJSkills
- Cash Handling
- Client transportation
- Behavioral monitoring
- Daily living assistance
- Individualized care planning
- Meal preparation
- Workplace Safety
- Verbal and Written Communication
- Relationship Building
- Creative Problem Solving
- Product and Service Sales
- Work Planning and Prioritization
- Service Assistance
- Time Management
- Customer Service
- Customer Interaction
- Cleaning and Sanitation
- Safe Food Handling
- Check Payment Processing
Timeline
Direct Support Professional
Universal Institute Rehab
03.2024 - 01.2026
Associate
Wawa
03.2023 - 08.2023
DSP (Direct Support Professional)
Alpha Development
01.2020 - 11.2022
Cashier
SHOPRITE
03.2019 - 07.2019
High School Diploma -
Lewis School
Some College (No Degree) - Criminology
County College of Morris