Bryan Arriaga
Los Angeles,CA
Summary
Proven track record in logistics and customer relations, exemplified at Brotherhood Transport LLC. Expert in coordinating international shipments and expanding carrier networks, enhancing operational efficiency by over 30%. Skilled in teamwork, problem-solving, and maintaining high service levels under pressure. Demonstrates exceptional customer service and relationship-building abilities.
Overview
12
12
years of professional experience
Work History
Sales Associate
Brotherhood Transport LLC
07.2018 - Current
- Coordinated international shipments by liaising between customs brokers, shipping lines, trucking companies, warehouses suppliers.
- Maintained strong relationships with carriers, fostering trust and reliability in transportation partnerships.
- Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
- Collaborated with cross-functional teams for effective communication and smooth coordination of freight movements.
- Mitigated risk of shipment delays or damages by closely monitoring cargo conditions during transit.
- Generated detailed reports on key performance indicators to support continuous improvement initiatives within the department.
- Monitored market and negotiated rates based on trends.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Oversaw the implementation of new technologies to streamline administrative processes and improve data management capabilities in the port environment.
Truck Driver
Junction Collaborative Transports
02.2018 - 06.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maximized load safety by balancing, securing, and weighing products.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Warehouse Worker
Junction Collaborative Transports
06.2012 - 06.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Education
High School Diploma -
Belmont High School
Los Angeles, CA06.2012
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
Languages
Spanish
Full Professional
Timeline
Sales Associate
Brotherhood Transport LLC
07.2018 - Current
Truck Driver
Junction Collaborative Transports
02.2018 - 06.2018
Warehouse Worker
Junction Collaborative Transports
06.2012 - 06.2017
High School Diploma -
Belmont High School
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