Summary
Overview
Work History
Education
Skills
References
Timeline
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Bryan D'Saachs

La Mirada,CA

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

18
18
years of professional experience

Work History

Shift Leader

Disneyland Resort
Anaheim, CA
07.2023 - Current
  • Coordinate with other departments to ensure efficient and timely service delivery.
  • Identify and suggest enhancements to optimize service delivery and enhance operational efficiency.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Trainer

Disneyland Resort
Anaheim, CA
08.2013 - Current
  • Trained third-shift custodial cast members in area wash down responsibilities.
  • Provided training to third-shift custodial cast members on operating industrial hot water pressure washer machines as well as ride-on sweepers and scrubbers.
  • Maintained adherence to safety protocols during hands-on demonstrations and simulations.
  • Delivered constructive feedback and positive reinforcement to maintain trainee motivation.
  • Adapted teaching methods according to the needs of individual learners or groups.

Custodian

Disneyland Resort
Anaheim, CA
03.2008 - Current
  • Performed floor maintenance tasks including sweeping, mopping, and vacuuming. Ensured cleanliness of bathrooms, kitchens, and common areas. Managed waste disposal by emptying trash cans and disposing appropriately.
  • Operated floor buffers, pressure washers, carpet cleaners, vacuums, ladders and leaf blowers safely.
  • Inspected buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Adhered strictly to health and safety regulations during job duties.

Sales Associate

Babies "R" Us
Brea, CA
01.2008 - 05.2009
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.

Assistant Teacher

Child Development Inc.
Tustin, CA
08.2006 - 12.2006
  • Observed and evaluated children's performance, behavior, social development, and physical health.
  • Read books to entire classes or to small groups.
  • Provided a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
  • Served meals and snacks in accordance with nutritional guidelines.
  • Arranged indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.

Education

Bachelor of Science - Human Resources Management

Wilmington University
New Castle, DE
08-2023

Certificate - Training And Staff Development

Wilmington University
New Castle, DE
08-2023

Certificate - Communication Studies

Cerritos College
Norwalk, CA
05-2023

Skills

  • Operations Support
  • Equipment Troubleshooting
  • Customer Service Management
  • Problem-Solving
  • Issue Resolution
  • Staff Training and Development
  • Motivational Leadership

References

References available upon request.

Timeline

Shift Leader

Disneyland Resort
07.2023 - Current

Trainer

Disneyland Resort
08.2013 - Current

Custodian

Disneyland Resort
03.2008 - Current

Sales Associate

Babies "R" Us
01.2008 - 05.2009

Assistant Teacher

Child Development Inc.
08.2006 - 12.2006

Bachelor of Science - Human Resources Management

Wilmington University

Certificate - Training And Staff Development

Wilmington University

Certificate - Communication Studies

Cerritos College

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Bryan D'Saachs