Bryan Feliz Hernandez
Edinburgh
Summary
Resourceful and dependable with experience in fast-paced environments. Skilled in customer service and teamwork, always showing up with the right attitude and ready to tackle any obstacle ahead.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Logan's Roadhouse
03.2024 - 08.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Communicated effectively with servers and kitchen staff to coordinate seating arrangements.
- Assisted in training new hostesses on operational protocols and customer service standards.
Customer Service Cashier
Crumbl Cookies
05.2023 - 12.2023
- Processed customer transactions
- Provided exceptional service by addressing customers and resolving any issues
- Maintained cleanliness and organization of the work area to enhance customer experience
- Assisted in inventory management by restocking products and monitoring stock levels
Drive-Thru Operations Associate
La Palma Azul
01.2022 - 04.2022
- Assisted in daily operations by maintaining inventory and organization.
- Supported team members in executing routine tasks to enhance workflow efficiency.
- Coordinated with teams to ensure timely completion of any preparation before shift.
- Managed documentation processes, ensuring adherence to company standards and procedures.
Education
High School Diploma -
Robert Vela High School
Edinburg, TX11-2020
Skills
- Customer service
- Spanish Speaker
- Reliability and punctuality
- Patience and composure
Timeline
Restaurant Hostess
Logan's Roadhouse
03.2024 - 08.2024
Customer Service Cashier
Crumbl Cookies
05.2023 - 12.2023
Drive-Thru Operations Associate
La Palma Azul
01.2022 - 04.2022
High School Diploma -
Robert Vela High School