Bryan Figueroa
Kohl's
Fort Worth,TX
1
Language
7
years of professional experience
Dynamic sales associate with proven expertise at Kohl's in enhancing customer satisfaction and driving sales through effective product recommendations and upselling. Skilled in inventory control and teamwork, consistently maintaining organized displays and supporting omni-channel fulfillment to elevate the shopping experience. Committed to achieving results and fostering a collaborative environment.
Work History
Sales Associate
5 Years- Assisted customers with product selection, sizing, and locating merchandise throughout sales floor
- Maintained organized fitting rooms, recovery standards, and front-end presentation to support store readiness.
- Stocked, tagged, and folded merchandise according to merchandising standards and department planograms.
- Supported omni-channel order fulfillment by locating items, preparing packages, and updating inventory accuracy.
- Replenished sales floor inventory from stockroom and prioritized fast-moving product areas for availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Replenishment Team Member
2 Years 5 Months- Pulled, tagged, and processed incoming inventory using warehouse order systems.
- Verified product counts and placements to support accurate inventory control.
- Followed safety procedures while handling boxes, pallets, and stockroom equipment.
- Collaborated with team members to prioritize urgent replenishment tasks and floor resets.
- Put away received merchandise in designated location.
- Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
- Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Upselling
Retail store operations
Adapt to diverse groups
Inventory tracking
Inventory control
Merchandise display
Product recommendations
Display setup
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Kohl's
10.2021 - CurrentRead More
Replenishment Team Member
Dickies Warehouse
05.2019 - 10.2021Read More
America's National Christian Academy
High School Diploma
Read More