Self-motivated processor with excellent verbal and communication skills with strong computer experience. Ten plus years customer service/retail. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
Work History
Inspections Specalist
Urbn Outfitters
Raymore, MO
10.2023 - Current
Train/assist Quality assurance
Multi-task environment with attention to detail
Exercised versatility in fast-paced, agile work environments
Responsible for identifying if apparel is market-acceptable for
rental, sent to thrift, collaboration
Performs final audit inspections following company standards
Salesperson
Nordstrom
Overland Park, KS
02.2023 - 10.2023
Building lasting relationships with customers
Sell merchandise/style customer appointments
Organize merchandise and products to company needs
Set and achieve sales goals for both in-store and digital selling
Assisted customers in selecting appropriate products or services for their needs
Mobile Expert
T-Mobile
Overland Park, KS
03.2022 - 02.2023
Inbound calls
Greeting/transfers
Daily sales goals/commission
Resolved customer complaints regarding their mobile device experience in a timely manner
Advised customers on which model best suits their needs based on budget constraints and desired features
Recommended additional accessories or services that would complement the customer's device experience
Sales Advisor
H&M
Kansas City, MO
08.2019 - 08.2021
Cashier
Open and close merchandising departments
Styling/assisting customer needs in fitting room
Organize merchandise and products to company needs
Order Processor
Hallmark Cards Distribution Center
Liberty, MO
10.2016 - 01.2018
Picker/packer/auditing
Filled/completed orders
Consistently hit and exceeded sales goals by 20%
Education
High School Diploma -
Grandview Sr. High School
01.2014
Some College (No Degree) - Fashion Merchandising
Johnson County Community College
Overland Park, KS
Skills
Customer Service (10 years)
Computer Literacy (10 years)
Merchandising (10 years)
Accomplishments
2 Year Kansas City Fashion Week Volunteer 2018/2019