Bryan Howard
Bronx,NY
Summary
Seasoned Concierge with proven experience in customer service management. Strong abilities to manage multiple tasks, resolve customer issues, and assist in ensuring smooth daily operations. Demonstrated success in fostering a welcoming, safe environment for all residents and visitors. Excels in communication, adaptability, and delivery service management.
Overview
26
26
years of professional experience
Work History
Lead Concierge
Ruppert Housing Co.
New York, New York
10.2007 - Current
- Handles mail and package deliveries, keeping items secure.
- Ensures all delivered mail and packages are accurately logged and distributed to the correct resident.
- Directs incoming calls and messages to the appropriate staff or residents.
- Responds promptly to all customer inquiries via telephone, email, or face-to-face contact while maintaining a friendly demeanor.
- Acknowledges and greets guests entering or leaving the building, promoting a pleasant environment.
Refrigerator System Technician
Goldkist Inc.
New York, New York
10.1999 - 01.2006
- Operated machinery in poultry processing, ensuring efficient production flow.
- Documented production and maintained accurate records for compliance.
- Maintained a clean and organized work environment to meet health standards.
- Trained new operators on equipment operation and safety protocols.
Skills
- Package handling
- Customer service
- Call management
- Record keeping
- Safety training
- Facility management
Timeline
Lead Concierge
Ruppert Housing Co.
10.2007 - Current
Refrigerator System Technician
Goldkist Inc.
10.1999 - 01.2006