Bryan Jackson
Essex,MD
Summary
I have over 19 years of experience of transporting passengers safely. I am accident free. I have great customer service skills. I can de escalate almost any situation. I am very responsible, reliable,and dependable. I am an asset to any company. I take pride in all that i do.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
Maryland Transit Administration MTA
Baltimore, MD
02.2004 - Current
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Computed fares accurately using onboard ticket machines or cash payments.
- Enforced passenger rules and regulations while providing courteous service.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Adhered to all traffic laws including speed limits, stop signs, signals..
- Communicated regularly with dispatch personnel via two-way radio systems.
- Managed time effectively by arriving at stops on schedule according to route times.
- Completed daily paperwork such as log books, maintenance reports, incident reports..
- Assisted customers in locating information about destinations or connecting routes.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Kept an eye out for suspicious activity or unattended items on board the bus.
Education
High School Diploma -
Paul Laurence Dunbar High School
Baltimore, MD06-2000
Skills
- Passenger Assistance
- Vehicle Inspection
- Route Planning
- Inclement weather driving
Certification
- CDL CLASS B PASSENGER AND AIR BRAKES
Timeline
Transit Bus Operator
Maryland Transit Administration MTA
02.2004 - Current
High School Diploma -
Paul Laurence Dunbar High School
- CDL CLASS B PASSENGER AND AIR BRAKES
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