Bryan Johnson
San Antonito ,TX
Summary
Dynamic and results-driven professional with extensive experience at the Air Force, excelling in network administration and critical thinking. Proven track record in enhancing system reliability and fostering effective communication. Adept at software installation and leading teams to achieve operational excellence while maintaining data integrity.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
8
8
years of professional experience
Work History
Tier 1 Technician
Air Force
07.2024 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
NCOIC Technical Security Team
Air Force
07.2023 - 07.2024
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed and maintained courteous and effective working relationships.
Supervisor Encalve Services
Air Force
03.2020 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
System Administrator
Air Force
02.2017 - 03.2020
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Worked with users to determine areas of technology in need of improved usability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
Education
Bachelor of Science - Information Technology Management
Western Governors University
Salt Lake City, UT07-2025
Skills
- Software installation
- Verbal and written communication
- Network administration
- Critical thinking
Timeline
Tier 1 Technician
Air Force
07.2024 - Current
NCOIC Technical Security Team
Air Force
07.2023 - 07.2024
Supervisor Encalve Services
Air Force
03.2020 - 07.2023
System Administrator
Air Force
02.2017 - 03.2020
Bachelor of Science - Information Technology Management
Western Governors University
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