Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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BRYAN MAINA

South Lake Tahoe,California

Summary

I combine hands-on culinary expertise with a proven track record in sales and hospitality operations. I've previously led live presentations/demos and consistently driven revenue through value-based selling and strategic relationship management. My culinary background allows me to connect with clients on a technical and relational level, translating solutions into practical value while building long-term partnerships and meeting performance standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Consultant

Holiday Inn Club Vacations
Stateline, Nevada
09.2022 - Current
  • Achieved 110% of budgeted sales standards for FY 2024 through value based selling and problem solving leading to exceeding sales targets.
  • Qualified new leads and closed sales to exceed performance targets.
  • Developed strong relationships across organization to align business needs and objectives.
  • Performed daily CRM management (Salesforce) to track sales activities, customer interactions, and pipeline progress.

Real Estate Sales Consultant

Engel & Volkers Real Estate
Zephyr Cove, NV
07.2022 - 07.2024
  • Dedicated 70% of time to prospecting through cold outreach and strategic campaigns, attaining a close rate of 2 to 3%.
  • Managed existing accounts while utilizing consultative selling techniques to drive new account acquisition.
  • Developed a sales funnel that increased revenue by 12%, and implementing processes to sustain growth.

FOH Manager

Dragonfly Bagel Co.
South Lake Tahoe, California
06.2021 - 07.2022
  • Cultivated positive team culture, exemplifying core organizational values to boost retention rates.
  • Achieved 22% year-over-year revenue growth through enhanced operational efficiency and customer experience.
  • Implemented processes for resolving customer complaints, significantly improving customer satisfaction levels and upping reviews to 4.8 stars.

Hot Line Cook

Edgewood Tahoe Resort
Stateline, Nevada
07.2020 - 05.2021

Sauté Line Cook

Boulevard Restaurant
San Francisco, California
11.2019 - 03.2020

Culinary Intern

Hotel Schweizerhof
Zurich, Switzerland
04.2019 - 09.2019

Culinary Intern

Kempinski Hotels
Nairobi, Kenya
04.2018 - 08.2018

Education

Associate of Arts - Culinary Arts & Hospitality Management

Lucerne, Switzerland
Lucerne, Switzerland
11.2019

Skills

  • Adaptable and able to thrive under pressure
  • Relationship management and sales forecasting
  • Experience in leading product demos and training
  • Adaptable and able to thrive under pressure
  • Relationship management and sales forecasting
  • Experience in leading product demos and training

Certification

  • Certification: Digital Marketing & E-Commerce, Google, Virtual, June 2023
  • Certification: 360 Leadership Development Training, Expansions, Holiday Inn Corporate Campus, April 2024

Languages

English - Native, Swahili - Fluent

Accomplishments

  • Participated & contributed to an Expansions Project (Holiday Inn Club Vacations Leadership Training) that focused on redesigning how 3 resorts across HICV portfolio could be better marketed to generate more revenue & reflect a positive guest experience as measured by our internal Guest Love scores. The project was a success and was presented to HICV’s leadership team where the project was implemented and contributes to HICV’s growth roadmap of growing guest love scores among other measurables.

Timeline

Sales Consultant

Holiday Inn Club Vacations
09.2022 - Current

Real Estate Sales Consultant

Engel & Volkers Real Estate
07.2022 - 07.2024

FOH Manager

Dragonfly Bagel Co.
06.2021 - 07.2022

Hot Line Cook

Edgewood Tahoe Resort
07.2020 - 05.2021

Sauté Line Cook

Boulevard Restaurant
11.2019 - 03.2020

Culinary Intern

Hotel Schweizerhof
04.2019 - 09.2019

Culinary Intern

Kempinski Hotels
04.2018 - 08.2018

Associate of Arts - Culinary Arts & Hospitality Management

Lucerne, Switzerland